Who to Contact Quickly find the correct contact by searching by topic
Please note that this is not a department directory. You can access the Human Resources directory to view a complete listing of the Human Resources team and view our organizational structure.
| For questions and assistance with | Contact | Phone | |
|---|---|---|---|
| Adjunct faculty appointments, e-actions and pay | Merlyn McClure | 3734 | mmcclure@american.edu |
| Affinity groups | Shannon Telenko | 2633 | telenko@american.edu |
| AsuccessfulU system issues (PMP, Learning, Recruitment) | Gina Arevalo | 2768 | AsuccessfulU@american.edu |
| AsuccessfulU training and course information including location and times for new, changed, and cancelled sessions | Michelle Frederick | 2689 | mfrederi@american.edu |
| Benefit questions for faculty (CAS, SOE, & SIS) | Katie MacKaye | 3739 | mackaye@american.edu |
| Benefit questions for faculty (KSB, SOC, SPA, WCL, and ULib) | Mikkia Cordle | 3749 3734 | mcordle@american.edu |
| Benefit questions for full-time staff and new hires | Barbara Young | 3525 | byoung@american.edu |
| Benefit questions for full-time staff and new hires | JJ Medina | medina@american.edu | |
| Child Development Center | Elizabeth Root | 3330 | eroot@american.edu |
| Commuter bike benefit | Andie Rowe | 3589 | arowe@american.edu |
| Compensation | Jess Newton | jnewton@american.edu | |
| E-actions | HR Payroll Help | 3836 | hrpayrollhelp@american.edu |
| Earnings Statement | HR Payroll Help | 3836 | hrpayrollhelp@american.edu |
| Employee relations - discriminatory and sexual harassment complaints, misconduct, discipline, performance improvement plans, whistleblower, compliance with employment laws (Affirmative Action, EEO, HIPAA), employee grievances | Victoria Browne-Moore | vbmoore@american.edu | |
| Employee relations - mediation, conflict resolution, discriminatory and sexual harassment complaints, performance improvement plans, whistleblower, compliance with employment laws (Affirmative Action, EEO, HIPAA), employee grievances | Brenda Harner | 3550 | bharner@american.edu |
| Employment Verification | Self-Service | Most inquires can be done self-service. Visit the Employment Verification page. If you need additional assistance, email hrpayrollhelp@american.edu | |
| Faculty contracts, pay, benefits questions, actions, orientation (CAS, SOE, & SIS) | Katie MacKaye | 3739 | mackaye@american.edu |
| Faculty contracts, pay, benefits questions, actions, orientation (KSB, SOC, SPA, WCL, and ULib) | Mikkia Cordle | 3749 | mcordle@american.edu |
| Faculty Staff Assistance Program (FSAP) emergency loans | Brenda Harner | 3550 | bharner@american.edu |
| Faculty Staff Assistance Program (FSAP) Virtual Confidential Counseling | BHS | 800-327-2251 | my BHS Portal Passcode: AU |
| Flexible work arrangements | Victoria Browne-Moore | vbmoore@american.edu | |
| HR Business Partner: Washington College of Law (WCL) | Katherine Simpson | 1058 | mirch@american.edu |
| HR website, newsletter, social media, printed materials, emails | Shelly D'Amico | 2730 | sdamico@american.edu |
| I-9 Certification Training | Deadre Johnson | 2721 | deadrej@american.edu |
| Job applicant status | Recruitment | 3563 | theworkline@american.edu |
| Job descriptions, position management, position classification, compensation policies | Jess Newton | jnewton@american.edu | |
| Leadership and Organizational Development | Sheila Way | 1172 | way@american.edu |
| Medical, dental, and flexible spending account (FSA) claims | myBenefits | 3400 | myBenefits@american.edu |
| Mentoring Matters | Katherine Simpson | 1058 | mirch@american.edu |
| New faculty orientation (CAS, SOE, & SIS) | Katie MacKaye | 3739 | mackaye@american.edu |
| New faculty orientation (KSB, SOC, SPA, WCL, and ULib) | Mikkia Cordle | 3749 | mcordle@american.edu |
| New staff orientation | Brad Teague | bteague@american.edu | |
| Office of Information Technology (OIT) Business Partner | Sheila Way | 1172 | way@american.edu |
| Onboarding | Katherine Simpson | 1058 | mirch@american.edu |
| Part-time staff and student e-actions and paperwork (I-9s) | May Zalt | 3598 | mzalt@american.edu |
| Payroll assistance for foreign nationals | Simona Assenova | 3506 | simona@american.edu |
| Payroll assistance for foreign nationals | Tarek Mahfouz | 6171 | mahfouz@american.edu |
| Payroll questions for faculty, staff, and students (not foreign nationals) | HR Payroll Help | 3836 | hrpayrollhelp@american.edu |
| Performance management | Michelle Frederick | 2689 | mfrederi@american.edu |
| Ready Hire temporary service pool | Elizabeth Adams | 1495 | ReadyHire@american.edu |
| Recruitment - job postings, recruiting tools, recruiting assistance | Recruitment | 3563 | theworkline@american.edu |
| Retirement benefits - Fidelity, TIAA, retiree medical | Joselino Cruz Perez | 3748 | joselino@american.edu |
| Retirement benefits - Fidelity, TIAA, retiree medical | Lex Clary | 3521 | lexclary@american.edu |
| Short Term Leave, DC Paid Family Leave, Family and Medical Leave for faculty | Grace McKinnon | 3513 | mckinnon@american.edu |
| Short Term Leave, DC Paid Family Leave, Family and Medical Leave for staff | Bryan Brougham | 3575 | brougham@american.edu |
| Student employment | Recruitment | 3563 | theworkline@american.edu |
| Supervisor and staff training | Michelle Frederick | 2689 | mfrederi@american.edu |
| Tax Withholding - Making changes to federal and/or state or DC tax withholdings | HR Payroll Help | 3836 | hrpayrollhelp@american.edu |
| Time sheets and leave reports | HR Payroll Help | 3836 | hrpayrollhelp@american.edu |
| Tuition benefits for employees and dependents | Alex Graham | 3523 | alexgrah@american.edu |
| W-2s | HR Payroll Help | 3836 | hrpayrollhelp@american.edu |
| Wage statements | HR Payroll Help | 3836 | hrpayrollhelp@american.edu |
| Wellness programs, AhealthyU | Andie Rowe | 3589 | AhealthyU@american.edu |
| Wellness programs, AhealthyU | Jen Pilut | 3742 | AhealthyU@american.edu |
| Workplace accommodations (ADA, disability, religion, etc.), accommodation requests | Khalida Casimir | 2591 | khalida@american.edu |
| Worklife (Retirewell, Parent Support Group, Grief and Loss Support Group) | Andie Rowe | 3589 | AhealthyU@american.edu |