You are here: American University Provost Registrar About Contact the OUR

Contact the OUR

The Office of the University Registrar provides service to the university community. Please use the information below to identify the appropriate contact. By contacting the OUR based on specific needs, the OUR personnel can respond to inquiries and provide assistance as quickly as possible.

AU Central provides frontline assistance for students requesting the services of the Office of the University Registrar, Veterans Services, and Student Accounts. AU Central is located in Asbury 201. Contact AU Central by email at, live chat, or by phone at 202-885-8000.

Note: Please write to only one of the following emails per request.
OUR Email Directory Services General inquiries, student assistance Classroom scheduling, course section creation and changes University Catalog, Curriculog, course/curriculum queries Degree audit set-up Graduation, degree clearance, diplomas National Student Clearinghouse (NSC) reporting related inquiries Business Intelligence (BI) reporting or access requests, operational reports

Security access requests, registrar website updates, forms, technical issues Grading, incompletes, study abroad, tools of research Current term registrations, cohorts, degree/enrollment verification inquiries, withdrawals/separation, preregistration emails Online program support Transcript requests Transfer credit articulation

OUR Personnel Directory

View the directory