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Orientation FAQs

Do you have questions? Here are some of the most frequently asked questions on New Student Summer Orientation. If your question isn't addressed below or on our site, please feel free to reach out to the Office of Orientation by phone (202-885-3303) or email (

  • You will be assigned an Orientation Leader group (Mid-May for first year student and in early-July for transfer students).
  • You will complete online orientation modules about Academics, Support Services, Life at AU, Financing Your Education, and Policies and Safety.
  • You will also participate in weekly webinars with campus offices.

Participating in New Student Virtual Orientation is a great way to learn about all of American University (AU), connect with your peers, and learn ways to make your transition to college successful!

Families will have their own virtual experience, beginning in June. Dates and times for these virtual programs are yet to be determined.

Please follow AmericanUParents on Facebook to stay up to date!

The New Student Checklist is your way to keep track of all the tasks you need to do before classes begin! It's a Web-based tool on your portal, and lists everything from selecting a meal plan to completing your health insurance waiver. The checklist can be accessed by visiting 

Students may update their information any time using the contact form on the myAU portal. Any change must be made by you through the portal.

Beginning June 1, submit your AU One Card photograph via the MyAU portal. Your AU One Card will be the primary way you gain access to your residence hall and your meal plan when you arrive on campus in the fall. Online submissions are due by July 31 and your AU One Card will be issued to you during Move-In Day.

Please submit photos by midnight on July 31 to avoid any potential long lines during August move-in. Physical One Cards will be provided during August move-in through All-American Welcome. Please contact the One Card & Dining Programs team at or 202-885-2273 with any additional questions. More information can be found at

No. Students will register for classes during the summer, before orientation. First-year students will receive detailed communication from the First-Year Advising office, prior to the start of registration. Transfer students will receive communication from their school-based advisor. For more information, visit AU's new students website.

For information about Language Placement Exams, please visit the language placement page.

All-American Welcome is not required (unless students are part of a specific cohort or program that does require it.) However, All-American Welcome is designed with our new first-year students in mind to connect them to campus, each other, and DC.